Digistor Wins Autodesk Customer Satisfaction Award

Digistor Account Manager, Andrew Hogan with the Customer Service Award

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Digistor was recognised at the awards ceremony at Autodesk's recent channel conference by winning the prestigious "Customer Satisfaction Program Award" for 2012.

We'd like to thank all our valued customers for helping us win the award with their positive feedback regarding Digistor's level of service and support during 2012.

Digistor #1 Autodesk Supplier for Austalia & NZ

This award confirms Digistor's position as the #1 Autodesk supplier for superior service and support across the entire Autodesk partner network in Australia and NZ. This award is seen as the most prestigious award from the evening as it recognises Digistor's unrivalled commitment to customer satisfaction and service.

"Autodesk closely monitors their customers' level of satisfaction with channel partners through a formal survey process and we're extremely pleased our efforts in customer service are being recognised by our customers," said Managing Director, Andrew Mooney. "Digistor takes customer satisfaction very seriously and continuously strives to improve customer service. We'll be delighted if we can collect the award next year."

Digistor is Autodesk's only Australian partner to provide the total Autodesk animation and finishing product ranges - from 3ds MAX through to Smoke and Flame.

"Customers come to Digistor because we have unrivalled skill and experience across the full range of media and entertainment production technologies and techniques," explained Andrew. "They keep coming back because we offer superior customer support as this award validates."

With coverage Australia-wide, Digistor is in the unique position to provide support beyond the Sydney head office. This gives customers, expeically those with offices in Sydney and Melbourne, confidence by getting to know their local Digistor staff and knowing the company's resources are close at hand.

Industry Support

Digistor continues to support the industry with regular events and training, sponsorship of the Australian Interactive Media Industry Association (AMIA), sponsorship of the Australian Screen Editors (ASE), sponsorship of the Australian Video Producers Association (AVPA) and attendance at major industry exhibitions and conferences.

"We succeed only when our customers are successful," added Andrew. "Digistor supports and is also an integral part of the production community."

Friendly & Skilled Advice

For friendly and skilled advice on any animation, effects, post-production or finishing needs, give us a call on 1800 643 789, email us or drop by.

A Few Compliments from Our Customers...

"As always your service over many years has never faltered it’s always first class! I would never hesitate in recommending to my clients."
- Craig Leighton, Border Beach Media

"DIGISTOR: Digital Information Given Instantaneously. Syama Troubleshoots: Online Rescue! © Howzat?"
- Jacinta Leong

"It's brilliant having someone with your technical knowledge of Maya available to fix problems immediately. Very much appreciated, thank you."
- Ian Renton, Anchorman, Ink Project

"Should have emailed you straight away. That would have saved me some time."
- Simon Finger, Simon Finger 3D Visualisation

"You were definitely of great assistance during the project and you know how big it was!"
- Brett Heil, Managing Director, Digital Pulse

"Thanks for all your help Andrew and Syama. Great service and support from you guys as usual!"
- Edmund Ng, 4D Studio

"Thanks Syama the Genius, it worked."
- Melanie Schultz, MJ Productions

"Thank you very much for your quick and highly effective help. There is NO way I would have figured that out myself."
- Ian Booth, Runge Limited

"I would like to formally compliment Syama Mishra and Digistor for the fantastic service and advice they are providing to our company. Hindmarsh Construction is currently undertaking an animation showing the construction sequence of a $200 million dollar project called Sahmri Medical Research using 3D Studio Max Design 2011 ... The presentation yesterday went really well! Thanks for your support."
- Andrew O'Grady, Hindmarsh

"I would have never figured that out. I looked up the instruction manual for the LMTools utility and it was much harder to follow. Thanks for the help."
- Micheal Crosato, ICLT Assistant, Marian Catholic College