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10 hours of Level 2 business hours support from Digistor. Purchase this pack of 10hrs support and receive a 10% discount off the standard hourly rate. Can be used for phone, email, remote and onsite services. Can also be used prorata for either Level 1 or Level 3 support. ..... Level 2 support includes: Server and specialist products, including volume-locked or Ethernet-attached shared storage and their connected clients, server configuration, networking, backup and archive systems Service available during business hours 0900 - 1730, Monday to Friday
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5 hours of Level 2 business hours support from Digistor. Purchase this pack of 5hrs support and receive a 5% discount off the standard hourly rate. Can be used for phone, email, remote and onsite services. Can also be used prorata for either Level 1 or Level 3 support. ..... Level 2 support includes: Server and specialist products, including volume-locked or Ethernet-attached shared storage and their connected clients, server configuration, networking, backup and archive systems Service available during business hours 0900 - 1730, Monday to Friday
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