Making Better Connections

Wokflow training designed specifically for your organisation can increase productivity.

Digistor finds that a lot of customers have been approaching a certain type of task in only one way because that was how they initially learned to do it. But it may not always be the most productive approach. “In one case, our trainer Annette Rays redesigned the graphics templates used for a programme for a broadcaster, changing the operator workflow between After Effects and Final Cut Pro and significantly cutting production time,” said Mark Richards, Marketing Manager Digistor.

Training Environments

Annette feels that integrated, bespoke training is a good way to address the fact that every workplace situation and reason for training is different. Describing the range of training she has provided over time, she said, “A company may be concerned with keeping up with new developments in their industry, with helping a new mix of staff members to work together, or need to train staff to work with a new interface.

“Corporate file and data management is also critical and involves learning about naming conventions, storage systems and transfer speeds. Individuals have different work styles and learning styles. Teams work in different environments such as 3D graphics or a template-based scenario which may be very complex and need to be approached using reverse engineering to fully understand and learn to control.”

When Annette is asked to design a course for a Digistor client, whether or not they are also a solutions customer, she usually starts by talking with someone from production management who has recognised a need for training. She also looks over some of their projects, technical specifications and the backgrounds of the employees she is training. She finds teaching two participants at a time is ideal, and also likes working on site. “Workstations can be moved into a dedicated training room, or if I sit with the employees where they normally work I can see how they function from day to day.”

Editing especially, she noted, has moved from a specialist role to a much broader one. Annette has been asked to help editors move from Smoke, FCP or Avid to Premiere Pro, thereby opening access to the other Creative Cloud programs for motion graphics and compositing tools. “Illustrator has a lot to offer a wider group of artists now, and SpeedGrade CC is another recent example that can make editors more flexible because its LUTs can be used directly in Premiere Pro, Photoshop or After Effects.

“Becoming more flexible means learning how to problem-solve and look for alternative methods, and face-to-face training can help teams do this because they can ask me very specific questions. I can take a consultant role and translate my knowledge into understandable, relevant bits for them.”