Digistor have some of the most highly skilled and accredited engineers in the Post Production, Broadcast and Media Industry. Our reputation for providing quality service to our customers is second to none and we pride ourselves in our ability to be proactive in troubleshooting and assessing risk to customer infrastructure and workflow. Digistor can perform a system wide audit, providing a detailed report on the health of your Facility, with recommendations to keep it at optimum performance and avoid costly downtime. Contact us for a quote.
Get Fast Responce Times with DCAP
A "Digistor Customer Assurance Plan" (DCAP) provides industry leading on-site, phone and email support with fast response times. Confidence that your Production and Client deadlines won't suffer from unplanned downtime. Digistor can also provide after hours technical support for those important jobs that can't be done during business hours. Contact us to discuss.
If you don't quite need the full coverage of DCAP but may still need services on a regular basis - be it 6 monthly, monthly or daily, Digistor's Pre-Paid services are ideal. In addition to the benefit of the tiered services, there are a number of additional benefits with Pre-Paid including discounted rates and an optional priority service. Contact us to find out more.
Looking to setup a new facility?, moving your facility to new premises and need help? Digistor can make the process easier by providing System & Workflow Design, Project Management, Installation, Testing & Training. Digistor will get you on your feet quickly and efficiently, providing you with the ability and capacity to meet client deadlines.
Digistor has undertaken numerous facility relocations from big to small for a range of post production and broadcast organisations. We understand how to minimise downtime and the considerations of IT service availability. Digistor’s Relocate service includes Project Management and Site Audit of the existing and new facility, decommissioning of existing facility and re-commissioning of your system in the new facility and assistance in the planning of your move.